Springsteen, Ticketmaster battle escalates

NASHVILLE (Billboard) – Bruce Springsteen's manager has come out swinging against the Newark Star Ledger and Ticketmaster Chairman Barry Diller following a news report that the rocker's organization kept many of the best tickets to a recent show out of the public's hands.

The Ledger reported last week that about 2,300 total tickets for a May 21 performance at the Izod Center in East Rutherford, N.J., were held back for "friends of the band, the record label and the New Jersey Sports and Exhibition Authority, which operates the venue."

Diller was quoted in the New York Post as saying Springsteen "has been one of our most vocal critics on our ticketing policies and while he's more than entitled to his opinion, it seems minimally fair-minded to point out that in the concert that created the battle, where Ticketmaster apologized for making a technical mistake, it seems that Mr. Springsteen held back from his fans all but 108 of the 1,126 tickets closest to the stage," Diller said.

The entire fracas dates back to February 6 Springsteen on-sale chaos for the Izod show, where the Springsteen camp claimed Ticketmaster directed fans to its in-house secondary site TicketsNow in a "bait-and-switch" maneuver.